All items are posted within 3 working days, by 1st class mail - proof of posting is always obtained. We will post outside the UK, please contact us for prices. Custom made items will take a little longer - please allow 14 days for delivery.
All of our products are made with care and attention to detail so we hope that you are very happy with your purchase. If you have any issues please contact us and we will do our utmost to resolve the issue.
Refunds/Returns/Exchanges will only be made if an item arrives damaged, is defective, or if there has been an error on our part. Buyer is responsible for payment of return shipping. Custom personalised orders are unfortunately non-refundable.